Centrivity takes support seriously—we have highly qualified, certified engineers available for every call. Our objective is to resolve your issue on the first call. We are a U.S.-based and U.S.-operated company that performs complete and thorough background checks on all of our employees.

We utilize Information Technology Infrastructure Library (ITIL) best practices for all of our processes and procedures. Additionally, Service Level Agreements (SLAs) are in place to define service parameters, measure performance, and track accountability. We believe that calls to customer support should be easy, and we always strive to meet or exceed customer expectations.