Managing mobile devices, desktops, and laptops can be an enormous financial commitment and a technical challenge for any enterprise. Operating systems, applications, and antivirus protocols must be kept up to date, even if the devices are off-site or often offline. These mobile devices, desktops, and laptops must also be secured from theft, loss, and data corruption in order to protect critical company information. With so many concerns, proper management can often be overwhelming.

 

Centrivity's approach to overcoming these challenges is through the diligent use of specialized  tools to update, monitor, and audit systems. It is important for enterprises to know whether they are using the proper software and whether they are in compliance with software licensing agreements. "Shareware" and "freeware" are often locked into terms and conditions that prevent the software from being used in a commercial or government environment without a purchased license. Centrivity lowers that risk by auditing and tracking licenses. 

 

Software is not the only consideration when managing desktops and laptops; the hardware is just as critical. Managing hardware relationships, service agreements, and maintenance schedules requires solid experience and strong technical skills. Centrivity is familiar with a wide range of hardware that includes HP, Dell, IBM, and Apple, and we maintain industry partnerships and certifications with these industry leaders. Our accomplished staff is available 24/7/365 to support your desktops and laptops, because we know that the proper functionality of these devices is critical to your enterprise. 

 

We are dedicated to excellent customer service. Centrivity utilizes proven processes that follow Information Technology Infrastructure Library (ITIL) v3 standards to ensure consistency and high-quality results. We also provide Service Level Agreements that are better than the industry average in order to meet and exceed our clients’ expectations. 

 

Centrivity's knowledge, experience, and industry certifications ensure our customers the best available support, 24/7/365, at every level.